Device and Tech Support

 

Phoenix Forward Device Tech Support

At Phoenix Forward, we believe technology should empower you—not put you at risk. Our Device Tech Support services are designed to keep your digital world safe, efficient, and scam‑free.

What We Do

  • Email Cleanup & Protection
    We help you organize and secure your inbox by removing suspicious messages, blocking unwanted senders, and setting up filters that keep scammers out.

  • Security Software Setup
    Our team installs and configures trusted security tools to protect against viruses, malware, and phishing attempts—giving you peace of mind every time you log on.

  • Malicious Program Detection
    We scan your computer for hidden threats, remove harmful programs, and ensure no scammers are lurking in the background.

  • Safe Browsing Guidance
    Learn how to navigate the internet with confidence. We provide practical tips and tools to avoid unsafe websites, misleading ads, and online traps.

Why It Matters

Scammers and malicious programs are becoming more sophisticated every day. Phoenix Forward equips you with the defenses and knowledge to stay one step ahead—so you can focus on what matters most without worrying about digital threats.

 

 

Account Transitions

Life can bring unexpected challenges—whether it’s the aftermath of identity theft, a scammer exploiting your information, or the difficulty of managing accounts after a personal loss. In these moments, navigating account changes safely is critical.

Phoenix Forward is here to stand by you. We help you negotiate directly with legitimate companies, ensuring that you’re speaking with the real representatives and not impostors trying to take advantage of your situation. Our team provides the technical expertise and guidance you need to secure your accounts, restore access, and move forward with confidence.

With Phoenix Forward, you don’t have to face these transitions alone. We’ll walk with you through each step, protecting you from further harm and giving you peace of mind that your digital identity is safe.

 

 

Re‑Establish Email

Is your inbox overflowing with spam, or still tied to an outdated domain like aol.com? If your email account feels more like a liability than a lifeline, it may be time for a fresh start.

Old accounts often carry outdated security measures, leaving you vulnerable to hackers who can compromise not just your email, but every account connected to it. While the thought of transitioning to a new email can feel overwhelming—especially when so many services are linked to your current address—it’s actually the best incentive to act now and protect your digital identity.

Phoenix Forward is here to guide you through the process step by step:

  • Set up a secure, modern email account with stronger protections.
  • Create and manage strong passwords across all your accounts.
  • Identify phishing attempts vs. legitimate requests, so you know who to trust.
  • Safely transition linked accounts to your new email without losing access.

With Phoenix Forward by your side, re‑establishing your email isn’t just about cleaning up spam—it’s about reclaiming control, strengthening your defenses, and getting back online with confidence.

 

 

Basic Security Setup

When was the last time your computer received an update? Outdated systems are one of the easiest ways for scammers and attackers to slip in unnoticed. In some cases, victims have even paid ransomware demands to “remove” malicious tools—only to discover that the attacker remained hidden on their computer long after.

Phoenix Forward is here to make sure that doesn’t happen to you. Our Basic Security Setup service takes a proactive look at your device to ensure it hasn’t been compromised or unknowingly connected to malicious networks. We’ll help you close the gaps that scammers exploit, so you can use your computer with confidence.

What we provide:

  • System Updates & Security Checks – Ensuring your computer is current and protected against known vulnerabilities.
  • Threat Detection – Identifying and removing hidden programs or connections that attackers may have left behind.
  • Safe Browsing Training – Teaching you practical habits to recognize unsafe websites, phishing attempts, and online traps.

With Phoenix Forward, you gain both the technical protection and the knowledge to stay safe. We don’t just secure your device—we empower you to browse, work, and connect without fear of hidden threats.